Rainier
Software Solutions
Rainier
Software Solutions
Known problems for 6.x versions
Known problems for 4.x versions
Inability to launch Word or Excel
None
There are currently no PTFs available for EXPOSER 4 versions. Holder of maintenance agreements may upgrade to the latest 4.x version free of charge. Please contact us if you wish to obtain this version.
Issue: CBD Component Specification report fails if there are no entity relationships in the model or if the model contains only worksets (no Entity Types).
Resolution: Fixed in version 4.1.010
Issue: Non-enterable drop-down list boxes are not included in the control information extracted from COOL:Gen by Exposer'
Resolution: Fixed in version 4.1.012
Issue: "Error loading file" at startup.
Resolution: Upgrades to COMDLG32.OCX and COMCTL32.OCX are required for later builds of EXPOSER.EXE. Contact us for details.
Issue: Loading of information from COOL:Gen DAT files fails with "format error in temporary file".
Resolution: This is due to a problem in Component Manager which corrupts line breaks in object descriptions or NOTE statements. Work-around applied in version 4.1.011 which tests for the corruption and fixes it during the transfer.
The most common problem affecting new EXPOSER users is an inability to launch and control Word and/or Excel from within EXPOSER. This is usually due to some problem with application setup or registration. OLETEST.XLS is an Excel workbook which contains 2 simple to use macros (triggered by push buttons) to test your installation outside of EXPOSER.
The macros attempt to launch Word and create a simple document. If they fail they should give an indication as to the source of the problem. The macros work only with English language versions of Excel.
If, when running EXPOSER for the first time, you receive this message this is usually an indication that Word or Excel has not been correctly installed. In particluar, this is likely to happen if the Word/Excel application has not been properly registered with the Windows registry. First check that Word/Excel is installed on the workstation and operating correctly standalone. If so, try (re)registering the application(s) - with Office 4.x and Office 95 you can do this by running REGEDIT on the Excel and Word *.REG files. With Office 97 you have to start up the applications from the Run command line (Start...Run) with the /regserver switch. Then try creating the extract again from EXPOSER.
This problem is usually an indication that a non-English version of Word or Excel is installed and you are trying to run an English-only version of EXPOSER (3.0.x).